ReStore FAQs

General Questions

Is the ReStore open to the public?

Yes! We invite everyone to stop in and donate or shop at our ReStore.

Located in Cedar Rapids, we are open Tuesday through Saturday, 9 a.m. to 5 p.m.

Where does the merchandise come from?

Donated merchandise arrives daily from private individuals, local contractors, retailers and metro area businesses. ReStore also sells brand new items, which we purchase directly from suppliers.

Can ReStore deliver my purchase? Does ReStore offer lay-away?

ReStore offers a delivery option, but purchased items can be held at the store for up to three business days while you arrange transportation. We do not offer a lay-away option.

Are the prices of items negotiable?

We make every effort to monitor the costs of similar products at retail stores and we typically offer our products for sale at a fraction of those prices. Therefore, since we believe that we are offering our shoppers a deep discount and value for their dollar, we do not negotiate. Income generated by ReStore contributes to the mission of Habitat for Humanity and helps to create home ownership for families in our community.

What types of payment do you accept at the ReStore?

We gladly accept Debit Cards, Visa, MasterCard, Discover, and cash. We do not accept checks.

If I call the ReStore, can someone locate a specific item and price for me?

We receive new inventory every day. It is very rare that we know what we are getting in to the store ahead of time. If we can assist you, we will. However, we cannot assure you that an item will be available or that you will be satisfied with its condition. Therefore, we recommend you come in person to shop for the items you are seeking.

May I return my purchase if I find that it is defective or I change my mind?

You may return your purchase of donated goods with your receipt within three business days. We do not offer refunds; however, we will offer you a store credit. Area Rugs, Paint and other new products are not returnable or exchangeable. To help reduce the need for returns and exchanges, it is recommended that you know the exact measurements of your project before making a purchase.

How can my business get involved?

Along with donations from individuals, donations from facility managers, contractors, and construction-based retailers are a component to the success of ReStore. Your business can also enjoy a half or full-day of volunteering with ReStore.  All activities are indoors and we can host 5 to 15 volunteers with ample notice.

How can I get involved?

There are three main ways to get involved with Habitat ReStore: Donating, Shopping and Volunteering.

Donating to ReStore

What type of donations does ReStore accept?

ReStore accepts new and gently used building materials and home improvement supplies, furniture, appliance and general home furnishings.  We simply ask that donated items are clean and in good working order.  Please visit our Donations page to see the items ReStore accepts.

What does ReStore do with my donation?

Donations are sold to shoppers at prices discounted below retail value. Proceeds fund Habitat home builds for families in the Linn and Benton county area.

I would like to drop off a donation. How do I do this?

Bring your reusable home improvement building materials or supplies to the clearly marked Donations Door at Habitat’s ReStore. We accept donations until 4:30pm each day ReStore is open. Our staff and volunteers are available to help you unload. Receipts for tax purposes are provided.

Can ReStore pick up my donations?

Yes! If you have several items which are too large to fit in your personal vehicle – and the items are accepted by our store — we can schedule a pick up. Ready to go? Request a donation pick-up today.

Before ReStore picks up my items, do I have to uninstall the items from my home that I wish to donate?

Yes. All items must be organized and removed from your home. Items must be in a garage, first level of the home or outside. We do not participate in whole house demolitions.

Are my donations tax deductible?

In most instances, yes!  For your donation, you will be provided a tax receipt to reference when preparing your taxes.  Consult your tax advisor to determine your ability to make a tax deduction for your donation.

Does Habitat ReStore place a value on donations for tax purposes on donated items?

No, the value is determined by you and your accountant or tax advisor.