Cedar Valley Habitat for Humanity is a dynamic, community-based non-profit organization that strives to create an environment where all volunteers, families and employees can be successful. The organization has a range of career opportunities that are posted at various times throughout the year. Please see below for our current openings. To apply, please send resume and cover letter to careers@cvhabitat.org. Cedar Valley Habitat for Humanity is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
POSITION DESCRIPTION:
This position is responsible for the day-to-day operations of Cedar Valley Habitat for Humanity’s ReStore. The ReStore is a retail business that sells donated, reclaimed, and purchased building materials, appliances, furniture, and tools at discounted prices to generate revenue to support CVHFH in its mission of building homes, communities, and hope. The ReStore Manager is responsible for the overall business performance of the ReStore with priority responsibilities on the acquisition, marketing, and sale of quality donated building materials of a volume necessary to achieve sales targets; the planning and execution of an effective and efficient receiving process; and HR duties such as hiring, training, and supervision of volunteers and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operational
- Promote donations, drive sales and profits of the ReStore to provide sustainable funding to support Cedar Valley Habitat for Humanity’s mission.
- Implement strategies to achieve the goals and objectives identified in the affiliate’s Strategic Plan.
- Work with affiliate staff to develop marketing and advertising programs to build ReStore’s visibility in the community.
- Establish and maintain relationships with potential and existing donors, including contractors, suppliers, individuals, businesses, community, and church groups to increase quality and quantity of merchandise donations.
- Establish, implement, and review policies and procedures for the safe, secure, and high-quality performance of all aspects of ReStore activities.
- Oversee inventory management and ordering of purchased product.
- Oversee the effective merchandising of the floor, maximizing available display space and use inventory control and pricing to ensure appropriate turnover of merchandise.
- Oversee scheduling of all store activities including staff schedules, volunteer schedules, and other special events.
- Ensure that all areas of the store, restrooms, and warehouse are clean and safe.
- Develop relationships with other area ReStore managers to identify “best practices” and programs that are mutually beneficial.
- Attend and participate in ReStore-related training opportunities.
- Hire and train ReStore staff; establish annual performance goals for each and monitor performance results, formally reporting results at least annually.
- Participate in long-range planning and visioning.
- Other duties as assigned by the Executive Director.
Volunteer Management
- Work in partnership with affiliate staff to recruit, train, and engage volunteers in meaningful ways.
- Guide and assist volunteers in their work, understanding that each is an individual with different capabilities.
- Train new volunteers and staff to deliver a high quality, consistent customer service experience in the ReStore and ensure issues are professionally resolved and reported in a timely manner.
- Provide direction and supervision for ReStore volunteers, including community service volunteers.
- Identify “sweat equity” opportunities for partner families.
- Serve on the ReStore Committee and assist in its responsibility to aid the operation and manage the fiscal health of the ReStore.
- Maintain a climate which attracts, retains, and motivates volunteers and staff.
Finance and Administration
- Ensure compliance with all financial reporting practices: reconciling of daily sales and the daily closing out of all financial transactions.
- Develop and enforce pricing policy and processes for store merchandise. Review and adjust pricing as necessary for changing market conditions.
- Work in conjunction with the Executive Director and Finance Committee to develop and maintain operations within the annual operating budget and recommend capital expenditures.
- Track sales data to determine categories with high to low volume and adjust procurement strategies to meet customer demand.
- Approve, ensure accurate coding, and submit payable invoices on a timely basis to Finance Director.
Reporting and Communication
- Create a written monthly report of sales activities, expenses, volunteer hours, and outreach efforts to provide a snapshot of the current state of the ReStore.
- Work closely with the volunteer coordinator, to coordinate weekly and monthly schedules as well as long-term planning for volunteer needs.
- Coordinate with Development Director and Construction Director on in-kind donation requests from area contractors, suppliers, and businesses.
- Participate in department report out at Finance Committee meetings and Board meetings.
- Ensure that the Executive Director is informed on a regular basis of progress and challenges.
REQUIREMENTS/QUALIFICATIONS:
- Bachelor’s degree preferred.
- A minimum of five years in retail management or other relevant management experience.
- Cursory knowledge of building materials preferred.
- Must be able to work a Tuesday through Saturday schedule with some flexibility. Some evening hours may be required for special events.
- Demonstrated knowledge in retail operations, business management, financial reports, purchasing, sales, marketing, re-sale/salvage, and environmental areas.
- Knowledge of labor relations policies, guidelines, other federal, state, and local laws.
- Demonstrated ability in training, managing, leading, and developing people.
- Must be accurate and detail oriented, possess strong organizational and time management skills and the ability to prioritize complex projects in a fast-paced environment with numerous deadlines and pressures.
- Must have working knowledge of Microsoft Office and point of sale software.
- Flexibility to adapt to changing work environment.
- Excellent verbal and written communication skills.
- Ability to work independently as well as collaboratively and effectively with and among diverse populations and personalities.
- Physical ability to perform tasks, including lifting up to 75 pounds with assistance, and standing for long periods at a time.
- Valid driver’s license and acceptable driving record.
- Commitment to Habitat for Humanity’s mission, vision, and principles.
POSITION DESCRIPTION
Warehouse Associate is responsible for receiving, evaluating, and unloading donations from donor vehicles. Provide donors with a positive experience to ensure future donations. Provide receipts as needed. Assist with cleaning, preparing, and pricing all donations and move them to the “ready” area. Helps maintain the order and cleanliness of the ReStore receiving area. Provide superior customer service for donors and shoppers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet and engage all persons at the donation dock and the ReStore in a friendly manner.
- Answer questions regarding donation requirements, store policies, volunteering, and mission.
- Evaluate donations for suitability and “sell-ability.”
- Unload donations and consolidate/distribute donations to testing, prep, pricing zones.
- Thank all donors, regardless of donation result.
- Accurately price and display merchandise in a way which is shoppable and safe.
- Assist customers with questions
- Assist customers with purchases – lifting, carrying, and loading when appropriate
- Assist in unloading ReStore trucks.
- Organize and maintain store inventory (repackaging, labeling, measuring) as needed.
- Operate cash register for basic sales transactions.
- Other duties as assigned
SECONDARY RESPONSIBILITIES
- Keep all areas (receiving, pricing, testing, sales floor, restrooms) clean, tidy, organized
- Ability to engage all persons in the Re Store with unyielding integrity, respect, and kindness
- Dependable and able to fulfill agreed weekly schedule
- Ability to maintain positive relationships with staff, customers, donors, and volunteers
- Excellent communication skills in person as well as on the phone
- Effective organizational skills in receiving, pricing, and on the sales floor
- Execute a range of tasks from re-arranging, cleaning, and stocking product
- Ability to lift 40 pounds and walk up a safety ladder
- Understanding of and commitment to the Habitat for Humanity mission
- Ability to pass a criminal background check
POSITION DESCRIPTION
A Sales Associate at the CVHFH ReStore is a friendly, helpful first-point contact for all people entering the ReStore to either purchase, donate or volunteer. You are expected to be able to cashier proficiently, answer the phones, assist customers with merchandise, communicate needs via a walkie talkie, and maintain pricing and consistent merchandising standards by organizing, cleaning, and stocking. When engaging volunteers, you are expected to introduce yourself, understand the process of helping them sign in on volunteer hub, and supply them with basic tools and instruction needed to perform tasks on the sales floor. This role is diverse in the sense that your duties will constantly be in flux depending on the most immediate needs of the people you are helping. It is imperative that you be supportive and able to work with other ReStore employees to execute all functions of this unique position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet and engage all persons entering or exiting the ReStore in a friendly manner
- Answer questions regarding donations requirements, store policies, volunteering, and mission
- Ensure the sales floor, bathrooms and breakroom are clean, safe, and organized
- Operate cash register for transactions, returns, customer accounts and store signage
- Assist customers with purchases – lifting, carrying, and loading, when appropriate and able
- Accurately price and display merchandise in a way which is shoppable and safe
SKILLS AND REQUIREMENTS
- Must be 16 years of age or older
- Ability to engage all persons with unyielding integrity, respect, and kindness
- Dependable and able to fulfill agreed weekly schedule
- Ability to maintain positive relationships with diverse staff, customers, and volunteers
- Excellent communication skills in person as well as on the phone
- Effective organizational skills at the point of sale and on the sales floor
- Execute range of tasks from money-handling to re-arranging, cleaning, and stocking
POSITION DESCRIPTION:
Under the direction of the Construction Director, this position is responsible for overseeing day-to-day operations on CVHFH’s various repair project sites. This position has responsibility for engaging, managing, and coordinating with the on-site construction team, including crew leaders, AmeriCorps members, general volunteers, sub-contractors, city inspectors, and others. Additionally, the Repair Site Supervisor will assist with leading other broad functions of the construction department, including but not limited to budgeting, scheduling, bidding of labor and materials, long-range planning, warranty work, and warehouse management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage all aspects of CVHFH’s repair projects.
- Conduct a property assessment and scope of work for repair projects.
- Coordinate on-site construction activities, in cooperation with other relevant staff and volunteers.
- Assist in the development of the repair schedule and manage sites in accordance with the schedule.
- Lead CVHFH’s daily “morning circle” and safety briefing, as appropriate.
- Advise Construction Director regularly on activities and issues related to active repair sites to include scheduling, accident reports, sub-contractor issues, etc.
- Maintain a safe, volunteer-friendly work site at all times, enforcing safety guidelines whenever necessary.
- Ensure quality construction is maintained in compliance with standards set by Habitat for Humanity International, CVHFH, and local authorities.
- Coordinate home inspections with city authorities or other appropriate parties.
- Complete and/or coordinate all repair warranty work with direction from Construction Director.
- Help maintain functional inventory of tools and supplies; assist in the maintenance and organization of CVHFH’s construction warehouse.
- Work within board-approved budget under direction of the Construction Director.
- Attend construction committee meetings, as well as construction planning and regular staff meetings.
- Assist in the recruitment and development of skills-based volunteers.
- Assist in the planning and execution of various special projects and events.
- Other duties as assigned by the Construction Director and/or Executive Director.
REQUIREMENTS/QUALIFICATIONS:
- Residential contracting license and some technical/vocational education highly preferred; bachelor’s degree is a plus.
- At least two years managing commercial or residential construction; proficiency in managing different types of projects.
- Demonstrated planning and organizational skills, including the ability to anticipate tasks, set priorities, meet deadlines, and adapt to shifting priorities.
- Strong team player with demonstrated ability to manage personnel.
- Strong interpersonal skills and the ability to work well with volunteers, always providing exceptional customer service.
- Ability to work independently as well as collaboratively and effectively with and among diverse populations and personalities.
- Ability to stand and walk for long periods of time; exposure to heat, wind, rain, and snow; climb a ladder; drive trucks, trailers, and occasional construction equipment; lift 75 pounds.
- Excellent verbal and written communication skills in individual and group settings.
- Strong computer skills, to include proficiency in Microsoft Office and basic internet functions; experience with project management software is a plus.
- Ability to work evening and weekend hours, willingness to regularly travel within Linn and Benton County service area and occasionally statewide.
- Valid driver’s license and acceptable driving record.
- Obtain Habitat for Humanity International Competent Person Certification.
- Commitment to Habitat for Humanity’s mission and principles.